- What does Sanctum do?
- Sanctum is an automated comment moderator for Instagram creators. It uses an LLM classifier to detect high-confidence harmful comments — threats, hate, personal attacks, spam, and passive-aggressive sneers — and hides them before you see them. It never deletes. Every decision is reversible.
- How is it different from Instagram's built-in Hidden Words?
- Hidden Words filters comments containing specific words you list. Sanctum reads context — it can hide a personal attack that contains none of your filter words, and it leaves alone comments that happen to use a "bad word" in honest context. The dashboard tells you how many it caught and which categories.
- Does it handle spam and scam comments too?
- Yes — spam and scams are one of the categories Sanctum hides, alongside threats, hate, personal attacks and passive-aggressive sneers. Bots, follow-for-follow scripts and sketchy links turn up on every post, not only the ones that attract abuse, so Sanctum is clearing your comments on a quiet week as well as a bad one. Same rules as everything else: hidden, not deleted, and listed in the audit log.
- Will Sanctum hide legitimate criticism?
- No. Disagreement, questions, corrections, and constructive criticism are categorised as neutral and never hidden, regardless of confidence. Only categories the policy lists as harmful — and only above their per-category threshold — get hidden.
- Can I see what Sanctum hid? Can I restore it?
- Yes to both. The audit log shows every hide with category, confidence, and date. The comment text is collapsed by default; revealing it requires a per-comment opt-in (no bulk text exposure). Any hidden comment can be restored — Sanctum calls Instagram's API to make it public again.
- Does Sanctum store the comment text?
- Hidden comment text is stored for 60 days so the audit log has something to show, then automatically purged. The hide-decision metadata (category, confidence, timestamp) is retained longer for dashboard counts and per-account adaptive moderation. Full details on the Privacy page.
- When can I start using it?
- Sanctum is invite-only right now and opening in stages, so every new account gets watched properly while its moderation settles in. Join the waitlist and you'll get one email when it's your turn — no drip campaign, no newsletter.
- What does it cost?
- One subscription tier with every protection feature included — no plan that withholds the thing you came for. The price is not final yet; the waitlist hears it first.